NEWS

Important Notice Regarding Website Accessibility For Disabled Users

The Americans with Disabilities Act (ADA) states that businesses cannot discriminate against individuals with disabilities. In recent news, we have learned that some South Dakota businesses have been targeted by out-of-state law firms regarding discrimination towards individuals with disabilities.

Factor360 is making you aware of this potential risk because we have your best interests in mind. We also believe that everyone should have equal access to the content on your website.

Here are some answers to a few questions that may arise:

Q: Have any of Factor360's clients been targeted by law firms?
A: To the best of our knowledge, none of our clients have been targeted. Targets have been mainly larger online retailers and well-known establishments that have a web presence.

Q: What is being specifically cited in the lawsuits?
A: Cited reasons are varied from what we know, however, we will continue to focus on providing the best possible user experience for all our clients' website users.

Q: What is Factor360 doing to make my website more accessible?
A: We routinely update our standard CMS modules to enhance the user experience of our websites. These module updates come at no cost to our clients. Unfortunately, any changes that need to be made to the page templates, page content, and custom modules will require work that is billable.

Q: How much time will these extra changes take? How much will it cost?
A: We'll have to do an audit on the website. Project timeframe and cost will be dependent on the number of custom modules, amount of content and pages, and layout complexity.

What can you do to prepare and limit your liability?
As always, if we can be of any assistance feel free to reach out to us.

Have questions or want a professional accessibility audit for your website?
Please contact Aftin at Factor 360.